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Rayon d'épicerie - Centre HUMAMI

CONSUMER RESEARCH

Experts in

products launched

Acting together

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10

1

success

to improve this statistic

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  • Predicting your chances of success

  • Identify desired improvements

  • Guide the go-to-market strategy

2 MAIN APPROACHES
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QUANTITATIVE VALIDATION

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EXPLORATION
QUALITATIVE

Measure, compile and analyze data
in order to define a factual portrait

Obtaining an interpretation based on
numerical results with statistical significance

Capturing perceptions and listening to needs
to highlight interests and expectations

To highlight and put into perspective the key elements that impact purchasing motivation factors

THE COMPLEMENTARITY OF QUANTITATIVE AND QUALITATIVE METHODS HELPS TO GUIDE
Business Strategies to Become More Competitive

MAIN ASSESSMENT OBJECTIVES

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  • Positioning relative to competitors

  • Interest in the idea of a new product

  • Comparison of different product or packaging prototypes

  • Level of appreciation towards one or more products

  • Level of acceptability following certain modifications (formulation, change of packaging or format)

  • Selection of new flavors to launch for a range extension

  • Explanation of market share fluctuations and identification of areas for improvement

IMPORTANCE OF EACH STEP

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SELECTION OF RESPONDENTS BEYOND THE SOCIODEMOGRAPHIC PROFILE

  • Current consumers of the product and/or a specific brand

  • Potential buyers in the category

  • Different client groups (children, teenagers, adults, senior citizens, etc.)

  • Best match among a pool of thousands of people

SELECTION OF OPTIMAL IMPLEMENTATION CONDITIONS

  • Assessment should be conducted under controlled conditions (CLT) or at home (HUT), if necessary.

  • Selection of a suitable methodology based on the objective

  • Limiting biases in relation to different aspects of preparation and service

  • Experienced team focused on rigor and standardization

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DEVELOPING UNDERSTANDABLE AND ACCESSIBLE QUESTIONNAIRES

  • For a participant selection guide focused on purchased products

  • Formulation of structured, fluid and adapted online questionnaires

  • Development of discussion guides for groups, based on the questions asked.

  • Selecting the right descriptors and measurement scales

  • Optimal management of participants' attendance time and response capacity

  • Prioritizing questions according to objectives and the predominance of certain characteristics

  • Using vocabulary adapted to the clientele and their understanding

A SIMPLIFIED, IMPARTIVAL, AND STRATEGIC INTERPRETATION

  • Analysis of all data for an overall weighting of the results

  • An objective, external perspective, unbiased towards the client.

  • Several years of experience in interpretation allow for a more nuanced understanding of the results obtained.

  • A benchmark in terms of performance and interpretation in Quebec

  • The team's expertise allows for comparison with other achievements.

DISTINCTIONS

Experienced team with a methodological approach

agile and flexible

Each study is customized according to the objective and deadlines.

and the budget

Ability to perform

studies of more than

100 people per day

Implementation partners across Canada and in other countries

Modular production spaces that can be adapted to create the desired atmosphere.

Possibility of observing

distance learning

in real time

FACILITIES
QUANTITATIVE VALIDATION
QUALITATIVE EXPLORATION
EXAMPLES OF TESTS
INTEREST IN A NEW YOGURT FLAVOR
COMPARISON OF RATINGS BETWEEN TWO BRANDS OF FROZEN PIZZAS
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